Orders and Support Call: (800)497-TIXX Email: support@gifttix.com | Check Gift Card Balance
FAQ

How do I get a Gift Card?
Tickets and travel make great gifts. Gift Cards can be purchased at gifttix.com or by calling 800-497-8499 and are redeemable for concert, theater and sporting event tickets at tixtickets.com and airline tickets, cruises and vacation packages at tixtravel.com. Gift Cards can take the form of a traditional mailed card or can be an electronic eGift Card that can be emailed.

There is no delivery fee to purchase an eGift Card. Traditional physical Gift Cards must be shipped and a shipping fee will apply. eGift Cards can be either forwarded or printed within minutes after purchase (though some cases, additional credit card processing may take up to 24 hours).

How do Gift Cards work?
Gift Cards and eGift Cards both come with a unique code that can be entered during the purchase process on tixtickets.com.

How do Gift Cards work for travel purchases?
Purchase the travel product online at tixtravel.com using a credit card. Travel reservations for airline tickets, cruises and tours use different systems that do not accommodate gift cards. However you can still use your Gift Card towards the purchase by filling out the Travel Gift Card Redemption Form. Once the travel has been completed we will issue a refund check in the amount of the gift card balance used.

Do Gift Cards expire?
No, TixTickets paid Gift Cards and eGift Cards never expire. However, if you get a promotional gift card it may expire and require minimum purchases.

Are there any fees associated with purchasing an eGift Card?
No, there are no fees with an eGift Card. You only pay for the value of the eGift Card.

Is there a minimum or maximum amount I can put on a Gift Card?
Yes the minimum value of $18 and a maximum value of $5,000 per card.

Can I change the value of my gift card purchase or cancel the transaction?
We are sorry, but all gift card transactions are final. You can purchase additional cards if you need to increase the gift card value.

Can I send myself an eGift Card and still give them to friends?
Yes, you can send yourself an eGift Cards and forward it to your any recipient.

How will someone know that I sent them an EGift Card?
The recipient of the eGift Card will receive an email notification letting htem know they will receive a eGift Card. The email will include any personal message you add when you buy the eGift Card.

How long does it take for an eGift Card to reach the recipient?
All gift card purchases are subject to credit card and security processing. This usually happens within 60 minutes, but it could take up to 24 hours.

What if the value of the Gift Card is more than the purchase?
If you don’t sue the full amount of the Gift Card the balance will carry over for your next purchase.

What if the value of the Gift Card is less than the purchase?
You will need to use an additional form of payment such as a credit card to complete the purchase.

What is a Free Ticket Announcement Card?
Sometimes tickets you ordered will not be available until after the day you want to give them as a gift. In this case you can use our free handy announcement cards to let the recipient know they will be getting tickets. Go to http://www.tixtickets.com/giftprint to get your card now. There is no cost for this service.

What if I have additional questions?
Send an email to support@gifttix.com